Location: Hyderabad / Bangalore
Responsibilities
- The Partner Technical Advisor (PTA) is responsible for supporting our delivery partners, enhancing the technical readiness, timely resolution and developing the technical leads.
- You will deliver unique value by leading engineers in terms of their technical capabilities, case management and customer wellness.
- Your focus is to support Microsoft Azure in Enterprise environments- Proficiency in Azure subscription management, Billing issues, Account & Portal issues.
- As a Partner Technical Advisor, you will represent Microsoft in communications with our delivery partners via phone, email, or web to assist customers in resolving technical issues involving Microsoft products and services.
- You will have the opportunity to foster positive customer relationships while effectively managing challenging situations and driving customer success.
Qualifications
- Bachelor/Master degree in Computer Science, Engineering
Must have skills
- Language – Proficiency in the English- written and spoken
- Proven experience as a Data Engineer or in a similar role.
- 6+ year of overall experience and 1 + years of Support Experience
- Strong expertise in Azure Data Factory, Azure Fabric Pipeline, and Synapse.
- Proficiency in SQL and experience with data modelling and database design.
- Experience with big data technologies like Hadoop, Spark, or Databricks is a plus.
- Customer service skills, teamwork, problem-solving skills, capacity to deal with difficult customers and ability to thrive in ambiguity
- Proven ability to work virtually and ability to lead people to achieve success
Good to Have Skills
- Knowledge on Networking, Big Data, Data warehouse and Azure services.
- Knowledge on Oracle, SQL server, Storage
- Experience on Hive, Python, Unix
